“Stakeholders” are broadly defined as anyone who can affect or be affected by the outcomes of the change. This includes users of the system, business process owners, recipients of information from the system, and vendors/system integrators who:
• can have significant involvement and/or interest in the success of the change effort
• can influence the outcome of the project
• can be affected by the project
This ONE-PAGE MAGIC offers an understanding of stakeholder commitment using the
Patterson-Conner Change Adoption Model, through the THREE PHASES of change, from the Inform Phase (Contact and Awareness) to the Educate Phase (Understanding and Collaboration, Acceptance and Adoption) all the way to the Commit Phase (Ownership and Institutionalisation).
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My thanks to my business partner Maha Abu Ghoush for sharing her knowledge and experience in #business#transformation, including transformation #PMO, enterprise #performance#measurement, business #process reengineering and improvement #BPRR / #BPI) and organisational development #ODD) for the creation of ONE-PAGE MAGIC overview.
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